Last updated: 2 Oct 2025

This Privacy Policy describes how PackaPop, LLC (“PackaPop,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when you visit or use packapop.com and related services (the “Services”). By accessing or using our Services, you agree to this Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect different types of information, including:

1.1 Device & Usage Information

When you visit our site or use the Services, we automatically collect information about your device and use of the site, such as:

  • Browser type and version

  • Operating system

  • IP address

  • Time zone

  • Pages or products you view

  • Referring/exit pages

  • Clickstream data, usage patterns

  • Cookies, log files, web beacons, pixels, and tags

We refer to this as Device Information.

1.2 Account, Transaction & Order Information

If you make a purchase or register an account, we collect:

  • Your name

  • Email address

  • Billing information (address, country)

  • Payment details (credit card, payment provider data)

  • Transaction history

  • Other optional profile data you choose to provide

We refer to this as Order Information (or Account Information).

1.3 Uploaded Content & User Content

If you upload files, images, fonts, or use our template editor, we collect and store your User Uploads. You retain ownership of your uploads, but we process them to render, store, serve, or otherwise make them available for your use as part of the Services.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Services (render templates, store uploads, optimize performance)

  • To process your orders, payments, refunds, and deliver confirmations

  • To communicate with you (account alerts, updates, support)

  • To screen for fraud, ensure security, and prevent abusive activity

  • To personalize your experience and deliver content or offers you may be interested in

  • To send marketing emails or offers (with your consent, if required)

  • To comply with legal obligations or respond to lawful requests

  • To analyze usage and trends to improve our Services

3. Sharing & Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers & Contractors: We may engage vendors, payment processors, hosting services, email platforms, analytics providers, etc. They are authorized to use your data only to the extent needed to provide their services to us.

  • Affiliates & Partners: In limited cases, we may share aggregate or anonymized data with partners.

  • Legal Compliance: When required by law (subpoena, court order, regulation), or to protect rights, safety, or property.

  • Business Transfers: If PackaPop is merged, sold, or acquired, your data may be transferred (with proper protections) as part of the transaction.

We will not sell your personal data to third parties except as disclosed here or with your consent.

4. Cookies, Tracking & Analytics

We and our partners use cookies, web beacons, pixels, and similar tracking technologies to collect Device and usage information. These tools help with:

  • Session management

  • Remembering preferences

  • Analytics (e.g. Google Analytics)

  • Advertising and remarketing

  • Performance / site optimization

You can typically disable cookies via browser settings, though that may limit some features of the site. (See also a Cookie Policy, if you maintain one.)

5. Security & Data Retention

5.1 Security

We implement reasonable technical and organizational safeguards to protect your data from loss, unauthorized access, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5.2 Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, support business operations, or comply with legal obligations. If you request deletion, we will delete your data unless we have a legal reason to retain it (e.g., tax records, dispute resolution).

6. Your Rights (U.S. & International Considerations)

Depending on where you reside, you may have certain rights regarding your personal data, such as:

  • Right to access your data

  • Right to correct or update your information

  • Right to delete your information

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

If you wish to exercise these rights, please contact us via the Contact section below. We may ask you to verify your identity before fulfilling requests.

If you are located in a jurisdiction with stricter privacy laws (e.g. California, EU), additional protections or rights may apply.

7. Children

Our Services are not directed to individuals under 13 (or higher legal age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can delete it.

8. International Data Transfers

As a U.S.-based business, your data may be transferred to, processed, or stored in the U.S. or other countries. If you are outside the U.S., you consent to this transfer. We will ensure that such transfers comply with applicable law and provide adequate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Your continued use of PackaPop after changes indicates acceptance of the new policy.

10. Contact Us

If you have privacy-related questions or want to exercise data rights, you can contact:

Email: privacy@packapop.com
Website: https://packapop.com